Privacy Policy

Effective Date: 12/2/2024

Go Brilliant Electric (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or using our services. By accessing our website, you agree to the practices described in this policy.

Information We Collect

1.Personal Information

We may collect personal information that you provide directly to us, including:

•Name

•Email address

•Phone number

•Service address

•Payment details

2.Non-Personal Information

When you use our website, we may collect non-personal information such as:

•IP address

•Browser type

•Pages visited

•Duration of your visit

How We Use Your Information

We use the information we collect to:

•Provide electrical services and respond to inquiries

•Schedule appointments and process payments

•Send service updates, reminders, or promotional offers

•Improve our website functionality and user experience

•Maintain and enhance the quality of our customer service

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only:

•To process payments or complete service requests (e.g., payment processors)

•To comply with legal obligations or enforce our terms of service

•To protect the safety, rights, and integrity of Go Brilliant Electric, our customers, or others

Data Security

We use appropriate measures to safeguard your information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet can be guaranteed as 100% secure.

Your Rights

You have the right to:

•Access, correct, or delete your personal information

•Opt out of promotional emails by clicking “unsubscribe” in the email

•Restrict certain types of data processing

Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience. You can manage cookie settings in your browser, but disabling cookies may impact certain features of our site.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:

Go Brilliant Electric

Menlo Park, CA

We value your trust and are committed to protecting your privacy. Thank you for choosing Go Brilliant Electric for your electrical service needs!