Recently we bought a house in Menlo Park, and very shortly before we moved in we decided to upgrade the wiring throughout the house. Brilliant took on the work on short notice, and it turned into a big job — perhaps bigger than expected — because of the way the house had been constructed, requiring more removal and repair of sheet rock than originally anticipated in order to run the wires behind the walls. The friendly Brilliant crew pulled the permit, jumped into the job, and completed it under much time pressure, putting in evening hours as necessary to meet our rapidly approaching move in date. The work was completed on time and passed the City inspection. House was left clean. The price was right. We also had Brilliant run new video cable, ethernet and telephone lines in the house, so this outfit is versatile as well as nimble. These are nice folks and they deserve your business.
Menlo Park, CA
I am so impressed with this company. I called them and got Sara on the phone. I needed to hire an electrician for a small job at my condo that I rent out. Sara was so friendly and professional. I needed them to come out ASAP and she set it all up for me and made it so easy!! My tenant said the electrican showed up right on time and was very professional and friendly and did a great job. The best part is it cost exactly what Sara had predicted over the phone from what I was explaining the problem to be. The funny part of this is I called another company before I called Brillant Electric and that company George Venillini Electric was soooooooooo RUDE on the phone to me!!! I actually hung up on him and was so mad when I called the next place on the list from my google search and then I heard Sara’s voice and she just so awesome!!! They will now always be our electrician and I will tell all my friends to call them too!!! Service this great is hard to find and I am soooo glad I found them!!
Menlo Park, CA
This company, and Frank Ramirez in particular, were recommended to me by a friend. There were scattered outlets that weren’t working, and I had done what I needed to do, according to the man in the hardware store. After being quite unsuccessful, I called Frank…actually several times in one afternoon. He guided me thru other possible remedies which eventually worked. How often does any business give advice over the phone, gratis? This experience has sold me on “Go Brilliant”. When I need extensive work, you can be sure I’ll call them again. I can’t say enough about Frank’s courteousness and explicit suggestions.
Los Altos, CA
I can’t say enough great things about Brilliant Electric. They were responsive, professional, and their service standards make their competition obsolete. My fan started malfunctioning and because it was discontinued it was not an easy fix. I made the mistake of taking it to a company in the south bay because of proximity. They told me they would get back to me in a week with a diagnosis. When two weeks went by with no word I called them for an update. They told me their technician had been out sick and would have an update by the end of the day. That day turned into multiple days with no contact. I called them and they were clueless about what needed to be done. When I contacted Brilliant Electric they told me they would pick the fan up and start work on it right away. They also quoted me a price that was more than reasonable. They wound up having to ship some parts around because it is a discontinued model but kept me abreast of the changes. When it was all said and done they honored the quote even though the costs exceeded that amount! I don’t know much of anything about electrical work but I know a good company when I see one and Brilliant Electric will be my go to company for all things electrical going forward.
Menlo Park, CA
Jack came by right on time and quickly diagnosed the problem. He was friendly, courteous, and took the time to explain what had happened. He had to get a special part, which he went to a store to pick up. After that, he came back and installed it quickly. I’d definitely trust these guys.
Palo Alto, CA
Absolutely fabulous! I wish they were also plumbers. 😉 Very professional and courteous with competitive rates, unbelievable customer service and seem to know what they are doing. Agree with Eric. Definitely comfortable letting them have free roam of the house. The receptionist is so sweet, friendly and helpful that I almost look forward to calling to pay the bill just to talk to her.
Menlo Park, CA
I went with Brilliant from the reviews here and because it was located very close to my home. I echo the positive reviews posted. Eric came to fix a light fixture in the bathroom that I had incorrectly installed (resulting in a current running through the pipes and nearly electrocuting me when I turned on the bathtub fawcett). Eric was very professional and fixed the problem. Because he was able to resolve my problems so quickly I had to look at some patio lights that weren’t working. He was able to resolve those issues. It took about an hour and cost $100. I am sure you can find someone cheaper, but it was worth it for the professionalism and efficient resolution.
Menlo Park, CA
We got lots of electrical work done around the house… recess lights.. TV wiring etc..and we are pretty picky about contractors. Brilliant Electic worked out great for us. They were reliable, punctual, professional, economical, clean and knowledgeable. Highly recommend them.
Foster City, CA
I just had Brilliant Electric re-route the main electric feed running through the attic of my home in preparation for installation of a skylight. This is the third time they have done work for me, including a major upgrade of the 50 yr old wiring in the house, and installation of a whole house fan. As usual, their estimate was timely, there was no delay in scheduling the work, and the work was then completed professionally and on time. Their price was also very very reasonable — I know I could have easily spent twice as much with another electrician for exactly the same job. While the power was off I updated some of my light switches, and Brilliant turned down my offer to pay for them, instead supplying me with new switches at no charge!
Menlo Park, CA
We had two Casablanca fans with broken flywheels. They were older fans, so it was hard to figure out how to get them fixed. One call to Brilliant, and they knew just what to do, so we scheduled an appointment. The electrician Cristian arrived the scheduled morning, fixed both quickly and at a fair price. He also checked out another problem we had, and suggested several ways they could fix it in a subsequent visit. Excellent customer service. All told, Brilliant is going into our book as go-to electricians.
Los Altos, CA
Wow, super impressed with Jaziel (and his assistant Nick). Jaziel is now my “electrician for life”. He was quick in diagnosing a non-trial problem, explaining what was wrong, and did a temporary fix and gave us what work is needed and why. I wish all (plumbers/gardners/handyman) were as good and clear as Jaziel. God bless Brilliant Electric!
These guys do excellent work. They are extremely prompt, honest, and really know what they are doing. I was thoroughly impressed with everything they did for us and highly recommend them.
Los Gatos, CA
I had an intermittent electrical problem that started occurring about once a week for about 2 months. I contacted another electrician who seemed clueless and charged a lot, so I had an appointment to meet for a free quote with Go Brilliant Electric. I met with Christian and his partner Jesus, who I walked through everything that has been happening, what was on/off when the problems occurred, and what I did to temporarily fix the issue. These two figured the problem out pretty quickly and told me what I had done as a temporary fix was actually not doing anything and was just dumb luck that the electricity kicked back on. I was amazed on how fast they determined the problem, and they made a call to the office and wrote up a quote on the spot, which was a LOT cheaper than the previous electrician. I also was amazed how the other electrician missed the somewhat simple problem. The problem was simple, but the work sounded about 3/4 of a day worth of work with rewiring, upgrading a fuse box to breakers, and installing new mounting circuits which makes their scheduling amazing as well. The quote was finished in the late afternoon, and after signing the quote, they did the work the next morning. Very impressed! It’s hard to find real professionals nowadays who don’t cut corners and try to drain every dollar out of you for less work. This company doesn’t do that. Definitely recommended. Will use them again if needed. Thanks again for the outstanding work!
Mountain View, CA